Shipping Policy

We ship to all Canadian provinces and territories. Remote and northern addresses may require additional transit time and a freight surcharge, which is quoted before your order ships.

Orders are processed within 1–3 business days. Vehicles are inspected and pre-assembled before dispatch, which may add up to 2 business days on higher-spec models.

Vehicles ship by freight carrier: typically 3–7 business days in Ontario and Quebec, and 5–14 business days to Western and Atlantic Canada. Parts, apparel and accessories ship by standard parcel courier in 2–8 business days.

Shipping is calculated at checkout based on destination and product weight. Promotional free-shipping offers, when active, are shown on the product page.

Freight deliveries are curbside and require an adult signature. Inspect the crate before signing. If you see damage, note it on the delivery paperwork and photograph it — this is required for a carrier claim.

Report shipping damage or a missing shipment within 48 hours of delivery (or expected delivery) to info@joyridemotorsports.ca with photos and your order number. We will file the claim and arrange repair or replacement.

Lithium batteries are regulated dangerous goods. They ship ground only and cannot be sent by air or to P.O. boxes.