Returns & Refunds

You may request a return within 14 days of delivery for vehicles, and within 30 days for apparel, parts and accessories.

Vehicles must be unregistered, undamaged, and show no more than 10 km on the odometer. Original crate, packaging, charger, keys, manuals and accessories must be included.

Apparel must be unworn with tags attached. Helmets and other safety gear cannot be returned once the seal or packaging is opened.

Vehicle returns are subject to a 10% restocking fee plus return freight, which is deducted from your refund. If the return is the result of our error or a defective unit, we cover both.

Batteries that have been charged or used, custom or special-order builds, clearance items marked final sale, opened safety gear, and gift cards.

Once your return is received and inspected (typically 3–5 business days), the refund is issued to the original payment method. Card and PayPal refunds usually post within 5–10 business days. Financed orders are refunded to Joyride Financial and applied against your contract.

Email info@joyridemotorsports.ca or call 833.980.2277 with your order number and reason for return. We will issue an RMA number and return instructions. Returns sent without an RMA cannot be processed.

Orders can be cancelled at no cost any time before they ship. Once a freight shipment is in transit, standard return terms apply.