Privacy Policy

JOYSTORE respects your privacy. This policy explains what information we collect, why we collect it, and the choices you have.

Last updated: August 2026

Information we collect

When you browse, create an account, or place an order we may collect your name, email address, phone number, shipping and billing address, and order history.

Payment card details are entered directly into our payment processor's secure checkout. JOYSTORE never sees or stores your full card number.

We also collect limited technical data such as browser type, device, and pages viewed to keep the store secure and improve the shopping experience.

How we use your information

To process and ship orders, provide customer and warranty support, send order updates, prevent fraud, and — only with your consent — send marketing emails you can unsubscribe from at any time.

Sharing your information

We share information only with service providers who help us operate the store: our e-commerce and payment platforms, shipping carriers, and — if you apply — Joyride Financial for financing applications you initiate. We do not sell your personal information.

Cookies

We use cookies to keep your cart, remember preferences, and measure store performance. You can disable cookies in your browser, though checkout may not function correctly without them.

Your rights (PIPEDA)

Canadian privacy law gives you the right to access, correct, or request deletion of the personal information we hold about you, and to withdraw consent to marketing. Email info@joyridemotorsports.ca and we will respond within 30 days.

Data retention & security

Order records are retained as required by Canadian tax and consumer-protection law. Information is stored on encrypted, access-controlled systems operated by our commerce and payment providers.

Contact

Questions about this policy? Email info@joyridemotorsports.ca or call 833.980.2277.